Mayor McGinn: Welcome to City Hall inertia!

How much latitude does a new mayor have in changing course and leadership at Seattle City Hall? Here's a road map along with some particular suggestions for a couple too-large-to-govern departments.

Eight men work to fill a four-foot pothole in Seattle.

Kent Kammerer

Eight men work to fill a four-foot pothole in Seattle.

One of Mayor Mike McGinn's prime duties, besides cutting ribbons and claiming how he will “move forward,” will be the critical job of making sure the public gets the full effort and efficiency from the 11,000 people who work for the city. That period we are entering, when the baton of leadership is passed, is critical in this regard; it is no place for rancor or petty behavior. New mayors, no matter how well informed, need up-to-date briefings on legislation, finance, budget, and current negotiations.

Most mayoral candidates run for office because they see problems they believe they can correct. Most think about how their administration might improve how the city works. Translated, that means new mayors look to those who administer major city departments and decide whether they want new faces or reform from those already in office.

The complexity of Seattle governance is astounding and neither mayoral candidate likely had the kind of management skills necessary to make departmental changes quickly. It will take some time to gather the information needed to make the selection of good managers. As important as the new mayor is the quality of the people he gathers around him.

Seattle has, by my count, 36 city departments. Many are very-low profile or very small, and their work or effectiveness is seldom visible to the public. Some are very public. Parks has enormous exposure as does the Public Library and the Police. Some big departments, like City Light, the public takes for granted unless a tree falls on a power line and the furnace goes off or the TV screen goes blank on Sunday night football. We don’t think a lot about Seattle Public Utilities if the toilet flushes and the morning shower still works.

Some departments attract the spotlight. Seattle Transportation got lots of publicity last winter. Some say that the millions of lost wages and sales during the big snowfall helped to bring down incumbent Mayor Greg Nickels. Another, always in the news, is the Department of Planning and Development (DPD). Every time a string of ugly buildings goes up or a contractor has to wait three months to get a building permit there is grumbling about DPD. Mayor McGinn will likely give both of these city departments much of his attention.

In most cases the top jobs in departments can be changed. The mayor nominates a new person and the nominee must be approved by the City Council. In his first days in office Nickels (despite his narrow victory and lack of clear mandate) had clear ideas of who he wanted in key positions. Among a number of changes he reportedly planned to replace the very popular city librarian, Deborah Jacobs. As the story goes, and later confirmed, Nickels had to be informed that he couldn’t fire her, since state law puts the city librarian’s job under the direction of the library trustees, not the mayor, though the mayor appoints those trustees over time. Nickels was quick to give the boot to Jim Diers, an extremely popular department head with a very loyal staff. Nickels' choices sent a message that he didn’t want any department director with influence who might challenge his authority (or possibly run against him someday).

Unions control much of what a mayor can do to shake things up. Department-head jobs are unprotected, but the vast majority of city workers operate under detailed work agreements. That means that a mayor can’t do much about lower-level jobs. This is especially true regarding firefighters and the Police Guild, whose contractual details are complex, restrictive, and not even public during negotiations. Moreover, these unions are politically very active. One interesting wrinkle this year is that most of these municipal unions lined up behind Nickels and Joe Mallahan — they bet on the wrong horses, a rather rare event.

One exception to the normal political tides is Dwight Dively, head of the Department of Finance and therefore the budget czar at City Hall. Dively has survived a number of mayors, since he is considered by many the best and the brightest director of finance in the whole country. Mayor McGinn, very new to the ways of City Hall, would be a flaming idiot to send him packing. While Dively can only advise the mayor and City Council on fiscal matters, he can’t prevent them from making stupid decisions. But his advice has kept Seattle from some of the more horrendous financial collapses experienced by other cities. The truth is they can’t get along without him.

Who might McGinn pick for heading up the Department of Planning and Development or Seattle Transportation? It will be interesting to find out if the directors of these departments, Diane Sugimura and Grace Crunican, will survive. Both women manage big sprawling departments that council members only quietly question. Both of the departments have duties so broad that it’s a stretch to think one department head can keep track of all the submanagers.

Richard Conlin, the president of the City Council, believes that one small department, that of the city auditor, should be expanded to do performance audits on all city departments. The state auditor has only recently acquired the legal right to study how efficiently government operates, and Conlin believes Seattle should have the city auditor more involved in performance audits. Performance audits might show the 11,000 city workers' annual combined salary of $743 million excessive or top heavy in administrators.

SeaTrans was once called the Engineering Department, and reorganization has given SeaTrans many more duties. The department has grown to 728 people with 20 assigned services including fixing potholes, maintaining bridges, and the minor but now notorious task of snow removal. The department has coordination responsibilities for six major project areas, which include Link Light Rail, dealing with the Viaduct, and replacing the Magnolia Bridge. They also employ an independent staff of planners in other city departments.

What mystifies most citizens about Seattle Transportation is its priorities. For instance, the city has nearly a billion dollars in deferred maintenance. SeaTrans has typically proceeded with new construction projects and turned a blind eye on old-fashioned maintenance. SeaTrans, perhaps influenced by mayors' need for showy projects, has preferred to spend its money on less critical or cosmetic improvements while important maintenance is left undone for years. A natural question arises: Why would the city allow miles of much used roadway to deteriorate into wheel damaging potholes, yet find the money to replace existing street signs with new ones?

The range of pay for the top nine SeaTrans managers is $187,314 for the director, to $116,928. Council member Sally Clark commented that Crunican, the current director, has a challenging job and has to juggle vast and complex operations. There are hundreds of operations that fall into the control of SeaTrans, so the new mayor may well conclude that this department has far too many diverse jobs to be managed by one director.

DPD is another department overburdened with far too many responsibilities for one director to manage. DPD employes 409 people. The pay of the top 10 iranges from $107,522 to $157,499. DPD is responsible for the comprehensive plan, neighborhood planning, zoning, the Planning Commission, the Seattle Design Commission, the design review process, design guidelines and design standards for new “green” buildings. And that is only the design and planning division. DPD is also responsible for issuing building permits, demolition permits, sewer permits, and mapping services.


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Comments:

Posted Thu, Nov 12, 8:43 a.m. Inappropriate

SDOT seems to get discussed a great deal, but I think that DPD is by far the most dysfunctional department. When you have both neighborhoods and developers saying the department is really screwed up, you should pay attention. We need a major bowel cleanse at City Hall. OPM is a good start but the whole GI tract is plugged with Nickels political machinery.

unter

Posted Thu, Nov 12, 9:07 a.m. Inappropriate

What department did Jim Diers head?

Blaeloch

Posted Thu, Nov 12, 9:14 a.m. Inappropriate

Thanks for an informative piece...few of us know about the depth and breadth of city government's organization structure, perhaps especially on the Executive side where the work gets done (or not). Questions you raise by implication are zingers:

Why would regular auditing of departments not already be a standard for managerial oversight?

Why would council members "only quietly question" big, sprawling departments?

While collective bargaining is important for efficient labor-management negotiation and agreement, how does the city evaluate, determine goals, and manage those agreements?

The fact that Mr. MdGinn has no managerial experience is important; will he acquire knowledge and expertise with a comprehensive plan and with quality guidance and input, or will he begin to chase favored issues, forgetting that he's now at the helm of a very large and complex ship?

Seneca

Posted Thu, Nov 12, 10:54 a.m. Inappropriate

Department of Neighborhoods has been dead weight for years. The sheer number of 11,000 employees should be shaved to the number of 'ESSENTIAL' employees necessary to run the city on all government holidays. Yesterday's Veteran's Day showed how many cars can be taken off the roads and salaries taken off the payroll when government goes on holiday.

animalal

Posted Thu, Nov 12, 12:17 p.m. Inappropriate

The Conlin/McGinn partnership may bode well for the City - they are both progressives with at least one foot on the ground and a fair balance of complimentary and synergistic strengths.

FWIW, higher turnover at all levels of government rank would be a good thing. Getting the specifics down is the trick though, natch!

Perhaps the biggest challenge at City Hall is how to transform private sector support from the old corporate welfare/bully politic model to one of a more level playing field.

Posted Thu, Nov 12, 12:38 p.m. Inappropriate

In addition to Dwight, I would consider the other department head Mayor McGinn would be a "flaming idiot" to replace is Parks Superintendent Tim Gallagher. The Mayor-Elect would do well to remember the only way we were able to put together the Parks & Green Spaces Levy he pointed to so often on the campaign trail was because Gallagher went around Mayor Nickels' command to not cooperate with the Citizens Advisory Committee charged with constructing the parks levy.

Diers was head of the Department of Neighborhoods. If Mayor McGinn could convince Diers to rejoin, I'd buy the idea Mayor McGinn is pro-neighborhood.

Who Mayor McGinn chooses for head of DPD, Parks, DoN, and SDOT will tell close watchers of Seattle politics just about all they need to know conerning what the next 4 years will be like.

ddmiller

Posted Thu, Nov 12, 7:41 p.m. Inappropriate

Excellent post, ddmiller.

Mud Baby

Posted Fri, Nov 13, 4:43 a.m. Inappropriate

Which council member ends up heading which committees will also be interesting, and potentially challenging for Mayor-elect NcGinn (but that's another story).

To ddmiller's point; the neighborhood plans should be reviewed, updated, and actually followed. Both general election candidates agreed on increasing density. It might be a good idea to understand what it takes to make that happen in each neighborhood.
My review of my neighborhood "plan" was followed in the areas where new development (density) was going in, but largely ignored in the existing area.

I am willing to bet that this is not uncommon.

Mr Baker

Posted Thu, Nov 19, 11:23 a.m. Inappropriate

Just to set the record straight:

- SeaTran doesn’t exist anymore. It was reorganized in 2002 and later renamed the Seattle Department of Transportation (SDOT).

- The department actually has 790 employees who work across eight divisions. Each division is overseen by a seasoned senior manager who reports to one of two deputy directors.

- Combining planners and designers of infrastructure with operations staff who build and maintain it is a common organizational alignment, one that eliminates communications difficulties.

- The city has a backlog of $300 million in deferred street maintenance, not a billion dollars. The Bridging the Gap (BTG) levy is addressing that backlog.

- SDOT is replacing old signs and fixing aging roads. In BTG’s first three years nearly 95 lane miles of road have been repaved, along with replacing street signs at more than 3,400 intersections. More info is available at http://www.seattle.gov/Transportation/BridgingtheGap.htm .

- Progressive organizations learn and adapt, so SDOT has a new best practices based snow plan. You can read about it at http://www.cityofseattle.net/transportation/winterweather.htm .

Rick Sheridan, SDOT

(posted by Allie @SDOT)

allieger

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