A man of his time, WaMu's Killinger ignores reality
Beyond a ritual incantation about accepting responsibility, Kerry Killinger seems to think he had no blame in the WaMu disaster. He has been using his time to figure out how to blame others.
"We hope to do to this industry what WalMart did to theirs, Starbucks did to theirs, Costco did to theirs and Lowe's-Home Depot did to their industry. And I think if we've done our job, five years from now you're not going to call us a bank." — Kerry Killinger, CEO, Washington Mutual Bank, 2003
It turned out that in saying that Washington Mutual Bank would no longer be called a bank by 2008, Mr. Killinger was indeed prophetic, though not quite in the way he had imagined.
This week, Killinger appeared before a U.S. Senate committee to answer questions about WaMu's collapse in September 2008.
I have wondered occasionally what Killinger has been doing since Washington Mutual's demise. Killinger took home $88 million between 2002 and 2008, and a $25 million golden parachute at the end. So I guess he hasn't been flipping burgers at Burger King or delivering parcels for Fed Ex, like some former WaMu employees have.
But it turns out Killinger hasn't been wasting his time. He has been figuring out who was to blame for WaMu going under. And, surprise, it wasn't him. It is that ever-popular, all-purpose fall guy, the federal government.
(Have those who seem to want to get rid of government altogether considered this: with government gone, who would they blame? Here's a "revenue enhancement" idea: instead of taxing people, let's start charging them a few bucks every time they say that it's the government’s fault.)
When Killinger sat before the Permanent Subcommittee on Investigations this week, he told senators that Washington Mutual had been treated unfairly. Sounding like a kid who lost out on his at-bat on the playground to the bigger kids, Killinger complained that other banks had been helped out, why not WaMu?
Maybe the lack of help was because nothing that Killinger or other WaMu higher-ups were doing suggested they had the slightest idea how precarious the bank's condition was. The production and sale of bad mortgages kept on apace until the feds said, "Sorry, no more drinks for you, buddy."
True, Killinger began his testimony with the ritual incantation, "I accept responsibility." But it wasn't clear what that meant, since everything he subsequently said indicated that either he had no knowledge of actual bank operations or the federal government had been mean and unfair by excluding WaMu from the bailout game that included Bank of America, Chase, and Citibank, among others.
In a case of interesting journalistic juxtapositions, the same day the Seattle Times reported on Killinger's testimony on page one, there was another story at the top of the local section about a 14-year-old who had assaulted a Metro driver. The boy's mother told the court, "My son is a victim." She accused the bus driver, who had been knocked unconscious and suffered facial injuries that she (the driver) was to blame. “If you had handled it differently,” said the mother to the bus driver, before being cut off by the court. From CEOs to youthful offenders, it's the same story, "I am a victim. Someone else is to blame."
Washington Mutual's marketing slogan in its halcyon days was, "The Power of Yes." The idea was that a bank was no longer a bank, that is, a business that does due diligence, counsels customers against unwise risks, and maintains a balance sheet with numbers that correlate with reality. WaMu was to be a money store, saying in effect: "Tell us what you need, what you want. We're all 'Yes,' all the time."
Have we learned anything from the current economic mess? Have we derived any serious lessons?
The Washington Mutual saga seems a good place to start. Maybe lesson number one is that there is a difference between the illusions that sound good and that we'd like to believe, and reality. Just because you want something to be true, doesn't make it so. Just because something sounds exciting or positive doesn't mean it really is. The recession is a moral and spiritual wake-up call. Are we listening?
Clearly not listening were bank CEOs who wanted to believe that bubbles never burst and that they had assets when they didn't. But it wasn't limited to the economic realm. President Bush wanted to believe there were WMDs in Iraq when there weren't.
And it doesn't end there. It includes our single-minded devotion to the rhetoric of positive-thinking and "self-esteem," and only telling kids how wonderful they are, even if they aren't. It includes pseudo-preachers who have reduced religion to a Home Depot slogan, "You can do it; we're here to help."
The era will go down, if we survive it, as one where hype, slogans, and wishful thinking trumped reality, common sense, and honesty about the human condition.
All these months later Killinger, for one, seems not to have learned this or really any other lesson at all.
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Comments:
Posted Thu, Apr 15, 9:59 a.m. Inappropriate
Amen. The Narcissism Epidemic: Living in the Age of Entitlement, by Jean M. Twenge, PhD, and W. Keith Campbell, PhD, is a great encapsulation of this phenomenon. It doesn't address this victimhood mentality as much as the self-esteem-run-amok issue, but, at heart, they are related.
Posted Thu, Apr 15, 11:07 a.m. Inappropriate
Tony- Here I am Tuesday on KING5 TV being interviewed about my positive past dealings with Washington Mutual as a residential architect before it became WaMu. Jerry
http://www.king5.com/news/business/Watch-Former-WaMu-employees-customers-react-90796984.html
Posted Thu, Apr 15, 2:07 p.m. Inappropriate
Mr. Killinger got paid well enough to "accept responsibility". Even though he apparently wasn't very responsible while he was CEO.
Posted Thu, Apr 15, 8:41 p.m. Inappropriate
Good column. To the list of examples of "unreality," I would add the notion that a country can continue providing massive trillion-dollar entitlements, when it is running massive trillion-dollar deficits. The unreality of continuing to spend and spend when we don't have the money, is just as unrealistic--indeed far more so--as approving all mortgage applications regardless of merit, or bundling worthless financial instruments.
Posted Thu, Apr 15, 9:40 p.m. Inappropriate
Why have the business schools escaped their share of responsibity for the massive fraud - and it is FRAUD - behind these exquisite financial 'instruments' that have ruined the lives of millions? I know personally a number of very bright students who were drawn to the promise of big pay in the financial industry based on the business model that has put the American economy on life-support. Perhaps some of these 'scholars,' who enjoy tenure at their institutions, can explain to the public how this debacle came to be and how they tried to warn the people who pay their salaries about the poisonous outcomes of these schemes.
Posted Fri, Apr 16, 12:16 a.m. Inappropriate
Killinger is a sociopath in an industry riddled with sociopaths. Sadly, thanks to deregulation, what he did was all perfectly legal, so there will be no Enron-like "do not pass go, do not collect $200" for shareholders, and no "go to jail" outcome for the perps of this financial mess.
Posted Fri, Apr 16, 3:16 p.m. Inappropriate
How can WAMU lose money by placing mortgages and then selling the paper to FannyMae and FreddyMac? or, in some cases, to brokerage houses that bundled them into CDOs? it seems like a license to print money. I guess they just couldn't move the paper fast enough. But here we have an irresponsible ex-CEO being grilled by some of the prudent elite who didn't notice anything wrong either. There is a bit of irony there.
If Killinger is blaming it all on Freddy and Fanny he is wrong (not all lenders made crazy loans) but the Federal cosa nostra, from the Federal Reserve to the Home Loan Bank certainly facilitated the entire story.
Posted Fri, Apr 16, 4:01 p.m. Inappropriate
Real responsibility and accountability would include using the $113M in compensation he received for his gargantuan irresponsibility to help those whose lives his company ruined. If you think about it, Killinger has probably caused more woe for more people than anyone ever in the State of Washington. In terms of his overall negative financial impact on society, he ranks right up there with dubious business titans such as Boesky, Milkin, Skilling and Madoff.
Clawbacks should become law ("Claw Law") to get at the ugly lucre he and other greed-based executives wallow in. In addition, the class action law suits from those whose lives have been ruined should follow, just as the greed-based actions of Goldman Sachs in systematically undermining its own customers with their in-house trading is coming back to haunt.
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