Canlis: The hidden, human scene behind the dining institution Seattle doesn't really know
Eating on the Edge: It's the city's premier restaurant, the one where people sometimes feel they would be out of place. Behind the scenes, it's more Seattle than most of us would guess.
Kristin Helps
Kristin Helps
Kristin Helps
Kristin Helps
Almost every day at 4 p.m., the first meal at Canlis is served upstairs in the small kitchen that services the largest of its three private dining rooms. The food, most of which does not appear on the restaurant’s menu, is laid out for employees without much fuss in shallow, metal pans and Chinese, melamine bowls.
Called the “Penthouse,” the private loft is partially open to the main dining room below; both have walls of east-facing windows. The loft was originally designed to be the apartment of the original owner of Canlis, the late family patriarch Peter Canlis. The restaurant was indeed his life, so no better place to put his home.
Some of the most sumptuous dinners in the city have been served in the Penthouse (reserving the room costs $350 and requires a minimum of 35 to 60 guests, depending on the day and time of year) to customers with net assets comparable to those of whole countries. These are meals over which fortunes are celebrated, and deals are sealed, a reward perhaps for executives and a profitable quarter. The meal that precedes every dinner in the Penthouse is a far more humble ritual, a quiet, restorative moment for the people responsible for the production called dinner at Canlis.
The staff meal is perhaps the most important one taken each night, at this and every restaurant, the meal that nourishes and readies employees for a night that is as much a performance as it is dinner. Once the sauces are made, all the ingredients prepped, the linens ironed, the silverware polished, employees from both the front and back of the house line up on the narrow staircase that joins the main kitchen to the Penthouse kitchen. As a gesture of respect, the cooks fill their plates first.
In the spirit of wasting nothing, the staff often eats the cuts of meat that do not get used, like the cheaper cuts of beef or duck wings. Perishable food that has not been used by the end of the week gets served to the staff Saturday night. When executive chef Jason Franey, who in 2008 was hired as Canlis’ fifth executive chef, was asked to prepare Thanksgiving dinner on Martha Stewart’s television show, the staff dined three days in a row on the heritage birds he roasted as practice, an event referred to as “turkey-turkey-turkey.”
A surprising variety of entrees have made it to the staff meal at Canlis: fish tacos, shepherd’s pie, pad thai, bacon-lettuce-tomato sandwiches, cassoulet, pho. Workers honor the best staff meals by bestowing them with a symbolic “Canny” award (a take on the Grammy and Emmy). One of the Canny winners was also one of the simplest meals, dubbed “breakfast for dinner,” bacon, eggs, and French toast made from brioche.
The most celebrated staff meal is Korean-style kalbi ribs, whose origins go back to Peter Canlis’ early restaurant career in Honolulu. Kalbi ribs is saved for special occasions like New Year’s Eve. If tradition is followed, in a few weeks, the cooks will cover the restaurant’s distinct, copper grill with a blanket of short ribs before serving pheasant and tenderloin to the paying diners later that night.
The Canlis Restaurant, which turned 60 years old last week, is a rarity in the restaurant industry. It has lasted not just years but decades without changing, much like Dick’s Drive-In, featured last week on Crosscut.com. While on opposite ends of the culinary spectrum, the two local institutions have plenty in common. The two restaurants opened within about three years of each other.
In different ways, both are deeply invested in the community. Like Dick’s, Canlis has been scrupulously operated by the same family, and has thrived in a city that did not guarantee its success.
Canlis, its architecture, the refinement of its service, were ahead of their time, at least in Seattle, which was several decades away from tech-fueled gentrification. Canlis was sleek, urbane, and chic with an Asian inflection, a treasure more at home in a place like 1950s Los Angeles than the blue-collar Seattle of the era.
By necessity, Canlis’ menu has changed with the times in order to remain at the vanguard of fine dining. But the restaurant’s physical environment and its culture have changed very little over the years. The interior underwent cosmetic makeovers in 1984, 1996, and 2005, but the basic look has remained the same. The same trestle tables built for the restaurant in 1950, with horizontal bars for guests to rest their feet on, are still used today.
Only two chefs, Joe Ching and Rocky Toguchi, worked at Canlis during its first 50 years. Many of its employees, valets, servers, the gardener who tends the restaurant’s bonsai trees, its piano player, have spent decades at Canlis. And because the restaurant has remained in family hands, institutional memory runs deep.
Peter’s son Chris and his wife, Alice, ran the restaurant for about 30 years — a lifelong smoker, Peter Canlis died in 1977 of lung cancer — from the mid-1970s until about 2005, when sons Mark, 36, and Brian, 33, took over. (Chris and Alice’s oldest son, Matt, a minister, lives in Scotland with his wife and four children.) The staff is young. The dining room managers, the sommelier, executive chef Franey, are in their 20s or not very far beyond them. The Canlises refer to the new regime as Canlis 3.0.
While the staff is young, the crew members look older than they are, the way people do in old photographs or old movies because of the gravity they convey and the more formal clothes they wear. Canlis stops short of requiring suits and jackets for male guests, but strongly encourages them. Dressing up is a way of “protecting the night,” Mark Canlis said, of making sure the evening is special.
At Canlis, if nowhere else in Seattle, manners and wardrobes still matter. Guests are addressed as sir or ma'am, Mister or Miss. Front-of-house employees wear suits or dresses. Over the years, Seattle’s fashion-deficient, high-tech corporate culture has turned dressing up into an imposition, or worse an act of shame. Dressing down became almost a badge of honor.
Ride the elevators in any of the office buildings leased by the likes of Microsoft or Amazon and you cannot tell apart the vice presidents from the bike messengers. Jeans and sneakers in the office meant energy was spent on the work not the clothes, but they also missed the point, that dressing up was a gesture of respect for the people around you and the places you visited. Khakis, polo shirts, and golf jackets might still be the official get-up in Redmond, but there are still a few places in town where dressing up is rewarded: at Mad Men parties and at Canlis.
Eating at Canlis is about the construction of a fantasy, in which all your desires are tended to seemingly without effort, in which chaos does not exist, and all transactions occur without friction. The valet who takes your car does not give you a claim ticket, nor does the person who checks your coat. They simply remember. Diners do not have to ask for their coats or cars; those belongings simply appear at the right time. Tipping the valet or the coat checker is not expected and almost discouraged. Canlis prefers cash to be invisible.
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Comments:
Posted Thu, Dec 16, 3:47 p.m. Inappropriate
One of my cherished memories was being taken to Canlis in 1962 by my grandmother. I was twelve.
My first introduction to fine dining. Something my grandmother thought important. I wore my first sport coat and a bow tie. They treated me like I was the master of the Universe. Heady stuff indeed.
It wasn't until years later, after dining there as an adult, that I recognized what my Nana, a retail clerk at the old Langendorf bakery day old store, had done for me.
I know she thought it worth every hard earned dime. With deep appreciation I do too.
Posted Thu, Dec 16, 5:39 p.m. Inappropriate
"that dressing up was a gesture of respect for the people around you and the places you visited"
or lack of a sense of frugality.
But seriously Canlis and the Rainier Club were the two places for old Seattle to make a deal. Now not so much.
As for the food, its great to read a review that claims it's nice. I haven't been but my friends who have didn't think it was worth the price. Oh well.
Posted Thu, Dec 16, 9:37 p.m. Inappropriate
WOW, just saying the name Canlis brings wonderful memories to mind. I have had the best dinners and most memorable occasions at Canlis. Me, and my party, always are treated well . . . you would think that we were more special than anyone dining around us. There is so much to love about Canlis but mostly it is a feeling of 'welcome' and 'home'. I have a dear friend that will not eat anywhere else when going out and I have to agree with her. A night at Canlis is special from the minute you walk in the door. Keep it up for another sixty years Canlis family. Peter would be proud!
Posted Fri, Dec 17, 10:19 a.m. Inappropriate
This is a fascinating story. I'd always heard of Canlis, but never given it much of a second thought; it was a "Seattle thing" that didn't seem relevant to those of us in the South Sound. Now I might give it a try.
Posted Sat, Dec 18, 8:12 a.m. Inappropriate
On my recent visits to Seattle I've been much struck by how GaryP and his friends have elevated the price of all meals by paying through the nose for Asian fast food. Even the hospital cafeteria no longer serves turkey noodle casserole for $1.25- now it's some fancy entree for %5.
To hear GaryP and his friends tell it, in the Stranger et al, the discomfort of the diner only emphasizes the awesomeness of the food, and the lack of a chair to sit on is a positive virtue. How they could determine what is "overpriced" is certainly beyond me.
In no sense can a meal at a restaurant be declared as "worth the price" on the basis of the food alone, with no regard for context. Indeed, recent decades have increased our ability to enhance the taste of simple foods by helping the diner focus on the ceremony and inner calm of good dining.
Or, at least, that is so at fine restaurants such as Canlis. In some
American venues other values prevail, from all-you-can-eat buffets to picnics and fairs where people actually compete to see who can gobble the greatest quantity of a food in a short time, usually wearing large bibs and surrounded by crowds of cheering onlookers.
In old Seattle, the Wharf was a working man's analogue to Canlis. To us it was 'dressing up' to trade work or sports clothes for a suit- and we generally did it, to enhance the sparkling silver, linen napkins, and live organ music providing a serene context for food that was far less extraordinary than the difference between the dining experience and our daily lives.
In Bellevue, in the late 50s, the Crabtree discretely sheltered behind an old crabtree, almost invisible from the street, the food presumably unremarkable, but the dining experience again elegant. For families with children, Frederick & Nelson kept a (largely unadvertised) dining room open, with cloth napkins, but vinyl child-resistant seating. Children were expected to be neatly dressed and well-behaved.
Nor should we forget some fine Asian restaurants in which the owners helped us to experience the food in the context of the culture by the design and and appointments of the restaurant.
Is it all slight-of-hand, intended to fool our superior tastebuds and pass off ordinary food as overpriced gourmet experience? Maybe so, but if it works- who cares!
Posted Sat, Dec 18, 5:16 p.m. Inappropriate
Sorry for anyone who is unable to appreciate the Canlis experience...there is nothing else to match it in Seattle, and few places anywhere manage to be so elegant and profesional, while also being welcoming. No one has mentioned the view, which is spectacular, or the blessed lack of a stupid TV in the bar. I don't like to dress up, but when I go to Canlis or The Georgian Room in the Olympic, I want to dress up. Surely we have enough "cutting-edge" restaurants and "bistros" and "gastropubs" and the like where the sound level hurts the ear, and where it's all about whatever is the latest thing on the radar of 28-year old would-be yuppies and ill-mannered scenesters...if someone manages to feel "uncomfortable" at Canlis that says a lot about that person and nothing about the restaurant.
Posted Sat, Dec 18, 9:16 p.m. Inappropriate
P.S. hanks to "serial catowner" for a great post. The name of the old Bellevue restaurant S.C. is remembering was Clark's Crabapple.
Posted Sun, Dec 19, 9:48 p.m. Inappropriate
What an excellent read. So well researched and written so nicely. Just as I have enjoyed this morsel, unfortunately it all turns to GaryP by morning and must be expelled.
Posted Mon, Dec 20, 10:36 a.m. Inappropriate
Thank you Hugo for spotlighting another local institution. By realizing the experience and service is at least half of the equation the Canlis family has kept their restaurant at the head of the class in Seattle dining.
I went there for my high school prom years ago and more recently for our grandmother's 85th birthday. While (or is it because?) they do not dress the waitresses in kimono anymore, the service was better now. From the warm greeting at reception, the attentive service at the table, giving us an impromptu tour of the restaurant, to finally having the car warmed up and at the door when we were ready to leave, they treated us as if we were heads of state. You may find food as good elsewhere but I've never been treated better. It may take years again, but I'll be back.
Posted Mon, Dec 20, 12:37 p.m. Inappropriate
Great story, Hugo. Thanks for the behind-the-scenes look.
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