Washington, home of software leaders, gets a bad rap for online transparency. What gives?

A national report card focused only on a site dealing with financial records, ignoring other ways in which state government is quite open. But was there ever a time when we needed financial information more urgently?

Washington state capitol: cutting season.

Cacophony/Wikimedia Commons

Washington state capitol: cutting season.

Slipping by virtually unnoticed during a flurry of news, analysis, and events on open government, tied to the recent "Sunshine Week,", was the "F" grade given to Washington in a 50-state report card on the transparency provided by states' web sites.  Is the grade from the U.S. Public Interest Research Group (PIRG) a fair one? Arguably not, and we'll discuss why in a moment. Yet there's also some legitimacy to U.S. PIRG's hyper-focused approach of evaluating each state based on just one central spending transparency site. 

For Washington, the fiscal.wa.gov hub was chosen, appropriately. It was found badly wanting by U.S. PIRG, garnering only 22 out of a possible 100 points. The Washington site scored especially poorly on several key criteria. One is checkbook-level spending detail, including consolidated records of multiple payments to each individual vendor. The state's site was also heavily dinged by PIRG for lack of features allowing search of spending data by contractor or program activity.

Another problem highlighted in the PIRG report was lack of information on so-called "tax expenditures," also known as tax preferences or incentives, which in Washington — as in other states — are granted by the legislature to various types of business, or for certain business activities, and total billions in foregone biennial state tax revenues.

True, some of the missing information accented by U.S. PIRG can be found on other Washington state web sites, at least partially. And the Office of Financial Management, which put together the site analyzed by U.S. PIRG, says more contract data is on the way. But convenience and data consolidation are indeed key.

We no longer can or should rely on a priesthood of investigative journalists to monitor government accountability. It's everybody's business, more than ever. 

Earning top grades in the survey by progressive political champion U.S. PIRG were the sites Open Door Kentucky, the Indiana Transparency Portal, the Louisiana Transparency and Accountability portal, Texas Transparency, and Open Books Arizona.  

U.S. PIRG's report does not grade states on the strength of their open records and open meetings laws or recent attempts to erode those laws, which bear constant monitoring. And PIRG's "F" for Washington state's online transparency misses how much the state is already doing.  

Washington state's Public Disclosure Commission is a national model for online transparency in campaign finance, personal financial disclosure by elected officials, and lobbying activities. The state legislature's web site allows topic-specific searches of bills, provides timely updates on disposition and amendments, committee agendas and documents, and more. Our legislature has not escaped fair criticism, however, for stealthily holding hearings on new bills without adequate public notice (last year, particularly) and recently, for introducing spates of "title-only" bills used for opaque, last-minute budget maneuvers. On balance though, the legislature has done well on transparency.  

State audits always posted online regularly probe local and regional governments and state agencies, the findings often making headlines, feeding blog and social media reports, and inspiring change in accounting safeguards, spending practices, government ethics and oversight, and public asset management. There's much more online transparency thanks to Washington state government, but it's too often siloed, unmapped and not typically available in formats friendly to software developers. 

It would be easy to say that the real grade right now for Washington state's online transparency efforts, and those of other U.S. states and local and regional taxing bodies, should be "incomplete." But that easy dodge is getting stale. There's too much at stake in tight fiscal times, where brutal decisions have to made, ones more and more often based upon the return on investment of public funds. That's hard to measure and we certainly can't count on elected officials and government employees alone to set the metrics and pronounce the results.  

Transparency and accountability in government are all about assessment of programs and performance. Should not the same standards also be applied directly to online government transparency initiatives?  

The trick is to know what to measure, how best to engineer the fixes, and how to successfully distribute the responsibilities for improved transparency, between governments and concerned community stakeholders. 

This article originally appeared in Social Capital Review


About the Author

Matt Rosenberg of Seattle is founder of the non-profit Public Eye Northwest and the news knowledge base site Public Data Ferret, a Seattle Times local news partner. E-mail: matt@publiceyenorthwest.org.

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Comments:

Posted Fri, Apr 1, 8:31 a.m. Inappropriate

One reason Washington scored so poorly in this report was due to it inability to address a major scoring criterion - providing a check-book level detail in a user-searchable format.

LEAP has developed a 'Vendor Checkbook' page, but haven't activated it yet. Once they clarify privacy concerns regarding the disclosure of things like payments to health benefit recipients, that page will be activated and their score will jump.

It's disappointing that the improvements to the LEAP website are taking so long, but having reviewed a test version of the new site myself I anticipate Washington will go from ‘laggard’ to ‘leader’ once the 'Vendor Checkbook' page is activated and available to the public.

Meanwhile, this year’s report gave Washington a shout-out on two specific areas where they excel compared to other states:

* Tracking the size of government: Washington allows residents to learn the ways their government has grown or contracted over time. The website presents program and agency spending totals dating back to 1999, so residents can see how much various agencies or programs (e.g., Washington State University, the entire transportation program) have spent year to year.

* Agency and program accountability: Washington empowers residents to hold government agencies and programs accountable for their spending. On Washington’s website is a tool that compares Washington agencies and programs’ estimated spending and their actual spending. With an intuitive drilldown feature, visitors can view the estimated vs. actual spending for big agencies, such as the Department of Social & Health Services, and small programs such as the library system at the University of Washington. Visitors can also view which government coffers (for example, Federal General Fund, State Toxics Control Account, etc.) supplied the funds. If an agency or program spends more or less than projected, visitors can then see where the over-spending or under-spending came from (salaries, travel expenses, goods and services procurement).

Steve Breaux
Washington Public Interest Research Group

Posted Sat, Apr 2, 9:35 p.m. Inappropriate

I think that any agency that receives government funding should be transparent. Some examples of what could be the standard for all might be: (1) all meetings where the final decision is made have audio or, for a large enough entity (TBD), video online; (2) all meeting agendas, minutes, recommendations and decisions (for committees), and staff reports are online; (3) all quarterly and annual statements are online; (4) details of major expenditures, say >1% of revenues, e.g. projects, are online (were they on time and on budget, if not, why not); (5) salaries of all managers and above and the ratio of managers to staff online; (6) organizational chars online; (7) comparable statistics online; (8) info on major sources of revenue online; (9) a reasonable turnaround for the above; (10) a diagram/document that explains how the decision-making process works. If it sounds like a lot, it is, but then the taxpayers are the owners who are footing the bill, and they shouldn't be in the dark as they are now.

bricsa

Posted Sat, Apr 2, 10:57 p.m. Inappropriate

And how, "abcs," do you propose we pay for all this accountability: magic fairy dust? Your suggestions are easy to make and more difficult to do in the real world. You realize that staff time of agencies already experiencing furloughs and RIFs will be required to keep all these records, videos(!), diagrams(?)etc. The state agency I work for is using a computer system from the 1970's - would we like a more modern efficient computer system that might make it easier to provide this information you desire? You bet we would. Are you willing to pay for it? So far no one seems to find the money for these improvements and yet we are still serving more citizens for less money each year. Which classes for your children would you like to see cancelled to pay for this reporting? I'm sure you won't mind paying 5 years (or more) tuition for a four year degree so we can have enough people reporting on every meeting for you.

clio

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