An answer to airline hell: Pay your weight when you pay your way

Airline baggage fees spark passenger ire, carry-on chaos, and a congressional bid to end them. Here's a better solution.

Whaddaya mean, these won't fit in the overhead?

Hospitality and Travel News

Whaddaya mean, these won't fit in the overhead?

So here we are in another season of holiday flying misery, which bodes to be even worse than usual now that nearly every U.S. airline charges for checked bags and, to avoid paying, nearly every passenger packs the biggest carry-on bag that might fit in an overhead bin. And so we jostle, snarl, and clip each other trying to cram these bags in. Security checkers get swamped with the additional carry-ons, making it more likely they’ll miss something important. Frazzled airline workers must lurk at the ramps, impounding the last wave of bags for gate checks after the bins fill up. Boardings are delayed, nerves are frayed, passengers resent the airlines even more than before.

Even before the checked-baggage fees set in, according to Boeing studies cited by The Wall Street Journal, the growth in the volume of carry-on luggage had caused the average number of passengers boarding per minute to plummet from 20 in 1970 to just nine in the early 2000s. I always knew wheels on suitcases were the devil’s rollers.

But what did the carriers expect? Of course people would screw up the system to save $25. Welcome to human nature.

So now Congress, fresh off its triumphant supercommittee tour, wants to help. This week Louisiana Sen. Mary Landrieu introduced a bill that would make airlines either allow passengers one free checked bag and one free carry-on, or pay extra security fees. The blogosphere promptly lit up with posts denouncing this socialistic nanny-statism (Landrieu’s a Democrat), and the Air Transport Association, the airlines’ lobby group, registered its opposition: “We think it’s inappropriate for government to tell private industry how much it should charge,” ATA rep Jean Medina told me. “We’re working on other ways to streamline the boarding process.” Like what? She said the airlines want the federal TSA to let flight attendants use a special security bypass, just as pilots do. That might be a good idea, but it will scarcely put a dent in the shoeless, beltless throngs stuck in the regular security lines.

But the ATA does have a point. Almost everyone thinks airline deregulation was a success; it’s made flying lots cheaper, albeit less fun. Reinstating free baggage would have unintended consequences. It would encourage passengers to carry even more stuff; since weight is the prime variable in flight costs, forcing those who travel light to subsidize those who like to pack the entire contents of their bathrooms and closets.

Never underestimate the airlines’ ability to tick off customers, gum up service, and drive up costs with opaque, over-complicated, unnecessarily restrictive procedures — just look how long they persisted in boarding passengers front to back, though it’s the most inefficient way. (Most carriers, according to Trip Adviser’s SeatGuru guide, now use the second most inefficient boarding scheme, back to front, though others seem to be faster: outside in, as on United; inverted pyramid, a combination of back-to-front and outside-in; and, fasted of all, random order, as championed by Southwest. (It's Southwest that has also encouraged reasonable boarding by refusing to impose fees for the first two checked bags). In practice, however, many flights still seem to board front to back, in order to favor elite-status passengers who prefer the front.

Still, as the Journal article shows, boarding order is actually a rather complicated problem, testing some big brains and big concepts in engineering and mathematics. Baggage fees are simple by comparison. And so it’s hard to believe that even the airlines would undertake something as perverse as the current pay-to-check system, which wastes precious time (i.e., fuel) and labor, sours customers, and gives them a strong inducement to act against the carriers’ interest. I suspect it’s just a first step, and airlines will next charge for carry-ons as well. That way they could restore a sensible balance between checked and carry-on volumes, ease the scrum in the aisles and bins, and squeeze even more revenue out of luggage.

But that would really invite congressional meddling. So here’s a alternative suggestion, free for the taking (though I’ll gladly accept lifetime gold passes from any airline that wants to try it): Allow free checked and carry-on bags — up to strict weight limits. For checked bags, that limit would match today's overstuffed carry-ons, say 25 pounds. For carry-on, it would be the typical weight of yesteryear’s lighter carry-on — maybe 12 pounds. Above those thresholds, charge by the pound.

That measure might fend off congressional meddling, or work even if Congress mandates free first bags. It would also introduce a type of user fee and help rationalize the whacky way air travel is priced: The more you weigh, the more you would pay. By encouraging people to travel lighter, this would reduce fuel consumption, climate impacts, hernias, and chiropractic bills.

If airlines really want to tick off passengers (or at least the heavier ones), they could extend that principle and charge for body as well as luggage weight. Sounds crazy? Crazy is a skinny gamin with an iPod or a tot with a Teddy bear paying as much as a 300-pounder with a back-busting bag. Just step on the scale with your luggage, sir, while we adjust the price of your ticket.

The author stipulates that, as a middleweight, he would expect to neither save nor lose under such a scheme.


About the Author

Eric Scigliano's reporting on social and environmental issues for The Weekly (later Seattle Weekly) won Livingston, Kennedy, American Association for the Advancement of Science, and other honors. He has also written for Harper's, New Scientist, and many other publications. One of his books, Michelangelo's Mountain, was a finalist for the Washington Book Award. His other books include Puget Sound; Love, War, and Circuses (aka Seeing the Elephant); and, with Curtis E. Ebbesmeyer, Flotsametrics. Scigliano also works as a science writer at Washington Sea Grant, a marine science and environmental program based at the University of Washington. He can be reached at eric.scigliano@crosscut.com.

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Comments:

Posted Fri, Nov 25, 6:42 p.m. Inappropriate

Finally! Someone with the courage to come out and say that the heavyweights should pay their way. It's an injustice for those of moderate girth to subsidize the obese. Even worse, it's just not fair to have a 350 pounder settle in next to one and start taking over the very limited space you thought you had rented for the duration of the journey. If they are willing to make body contact, and most are, there is nothing one can do about it, except I guess to ask to be let off the plane and try again later.

Having more than once suffered miserably, sandwiched between a morbidly obese person and a window, I am all for some long overdue justice here. Lightweights Unite!

Posted Fri, Nov 25, 8:37 p.m. Inappropriate

The real solution would be a high-speed rail network (you know, like the Europeans have and THE CHINESE ARE BUILDING), so we wouldn't have to put up with this...

orino

Posted Sat, Nov 26, 12:09 a.m. Inappropriate

Yes, but.....how about just a real passenger rail network. Doesn't have to be "high speed" (over 80 mph.) The energy consumption advantage over air transport declines steeply at very high speeds. Mostly, a train just needs to keep moving along and you get there (unlike Amtrak.)

I rather doubt we will ever see a European style rail system in this country. The Powers That Be have no interest in it, and if and when that changes there will no longer be the resources or capability to build it. But hopefully, once fuel prices rise high enough to make it look profitable to the RR companies, we will again see some sort of reasonable passenger service over existing lines, and no longer have the ridiculous sight of passenger trains stopped and waiting for coal trains.

Train travel, even on Amtrak, can be quite enjoyable. The route north from L.A. along the Gaviota Coast is a delight, and there are many others. It could be much more so if the services were improved and they didn't spend half their time stopped dead. When was the last time anyone enjoyed flying on an airliner? And there would be no worries about getting shoehorned into a tiny space next to a colossally overweight person.

Posted Sat, Nov 26, 8:56 a.m. Inappropriate

European low-cost airlines are already charging by weight for checked bags. I flew Ryan Air from Bari to Rome last week. The ticket itself cost only 8 euros, but I was hit with another 15 euros to charge the ticket to my credit card. Then, at the airport, my carry-on was deemed too heavy (14.3 kilos) and I had to pay 44 euros to check it. (I should have prepaid the bag charge for 20 euros.) Still, the cost was only half what Alitalia would have charged for the same flight.

Posted Sat, Nov 26, 11:38 a.m. Inappropriate

Freight carriers have long used a 'weight and cube' system to determine prices. The average traveler is so ingrained to assume they are renting a seat that changing the method of fixing a tarrif will be hard to change. Regarding the arguement of anorexic fashion models vs. sumo wrestlers, I can only quote Ken Kesey in Sometimes a Great Notion when the union orgainizer says "I don't want an unfair advantage, I just want a fair advantage."

Posted Sat, Nov 26, 1:35 p.m. Inappropriate

As much as I dislike the baggage fees, it would be a mistake to pass a law to force carriers to allow 1 free bag. Consumers are not being "damaged" by the charges because it is part of the cost of flying. If you do not want to pay a fee for your checked bags, fly on Southwest Airlines. They are aggressively advertising their lack of these fees. This is an area where our government should stay out and let consumers choose whether they want to pay the fees based on their airline choice.

jd8686

Posted Sun, Nov 27, 2:14 p.m. Inappropriate

Let's simplify things even more by having people simply step on a scale with their baggage! That will also create amusement for fellow passengers during an otherwise boring boarding process.

Posted Mon, Nov 28, 8:43 a.m. Inappropriate

Weighing passengers like weighing meat at the butcher's could be considered disability discrimination. I hope explicit discrimination based on weight is considered illegal and prosecuted as such.

Posted Mon, Nov 28, 9:12 a.m. Inappropriate

I agree with Urban_Observer. Airlines know how much each kilo costs in fuel consumption, so basing ticket prices on weight makes the most sense. Each passenger ticket is allowed a certain amount of weight, say 300 pounds, of combined baggage and themselves. Kids tickets can be cheaper since they weight less. Charge $1 per pound for additional weight above that amount.

Discrimination? No. The rate is the same regardless of the passenger's own weight. There is no de facto discount for heavier passengers. Instead of paying for a seat, you're paying for carriage. And the airlines have the added benefit of knowing exactly how many pounds they are carrying on a flight and can get better control over their fuel purchases.

talisker

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