Director of Human Resources

Full time

Develop and administer Human Resources services, policies, programs, practices and strategies to support the recruitment, development and retention of a high-quality workforce in order to build a great organization and increase our impact in the community and inspire a smarter world.

Qualified applicants please apply here.


I. Direct

1.  Develops performance review process to develop, retain, and motivate employees

2.  Develops recruiting and onboarding strategies to identify and build a team that represents diversity of thought, experience, talent and personal background for all levels

3.  Assesses talent for organizational development and succession planning

4.  Implements or identifies training and development strategies for managers and staff to increase competency and support succession planning initiatives

5.  Maintains knowledge of industry trends and employment legislation and ensures organization’s  compliance

6.  Assesses the competitiveness of the organizations benefits programs and practices against other companies, markets, and industries to ensure the organization continues to attract and retain world class talent

7.  Develops proactive compensation and benefits programs to provide motivation and rewards for effective performance and retention

8.  Establishes credibility throughout the organization to be an effective listener and problem solver of people issues

9.  Works in conjunction with senior leadership to translate the strategic and tactical business plans into HR strategic and operation plans

10.  Consults legal counsel as appropriate to minimize the organization risk with regard to HR matters

11.  Communicates internally to provide employees with appropriate information regarding changes in policies, procedures, benefits and events

II.  Manage

1.  Supervises the staff of the HR Department

2.  Ensures the organization is in compliance with federal, state, and local laws with policies and procedures. Monitors legal compliance, develops policies and procedures, and makes recommendations on policies and procedures for senior management

3.  Develops and manages operating and capital budgets for the HR Department

4.  Provides professional staff support to the CPM Board Human Resources Committee

5.  Staff lead for Joint Union-Management Committee, Safety Committee, and Health and Retirement Committee.  Advisor for Race and Equity Committee and the REC Team Committee

6.  Manages review and continuous improvement of multi-department organizational processes to increase efficiency, effectiveness and to manage change

7.  Serves as Plan Administrator for CPM 401k Plan and other benefits plans

8.  Provides back up or cross training as needed for the HR Department

III.  Manage Reception

1.  Recruits, schedules, evaluates and supervises Reception personnel

2.  Develops and implements best practices and procedures for interactions with the public and guests

3.  Manages scheduling of reception desk personnel to ensure adequate coverage on the front desk and completion of other projects/reception duties

4.  Develops and manages operating budget for reception

5.  Oversees general office, events room and employee lunchroom supplies and related budgets

IV.  Collaborate

1.  Promotes excellent company/employee communication

2.  Works with senior management on organizational development and creating positive cultural shift

3.  Collaborates with senior management to provide guidance and counsel on a variety of issues that include but are not limited to – employee relations, conflict resolution, interpersonal communications, policies and procedures, and federal, state, and local law

4.  Works directly with department managers to assist them in carrying out their responsibilities on personnel matters

5.  Promotes cross-functional communication and collaborative work processes

6.  Represents CPM in the community, to PBS and to CPB

7.  Works effectively with Legal Affairs Manager on matters related to personal services contracts and contract labor

8.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice 


1.  Bachelor’s degree in business or a related field required; SPHR or advanced degree preferred

2.  10 years’ experience in a senior Human Resources position required, including experience in change management and workplace culture

3.  5 years’ supervisory experience required, non-profit experience preferred

4.  Experience working with executive and Board leadership

5.  Strong and current knowledge of local, state, and federal employment laws and regulations required

6.  Experience in a union setting preferred

7.  Ability to analyze qualitative and quantitative data including competency in the use of Microsoft office spreadsheets

8.  Demonstrated ability to lead and manage change in a highly complex organization

9.  Superior interpersonal and communication skills as demonstrated through effective speaking, listening and writing

10.  Personal honesty and integrity

11.  Ability to work independently and collaboratively to accomplish responsibilities, goals and projects

12.  Ability to maintain records and confidentiality appropriately

13.  Ability to interact positively with people at all levels of the organization including employees, contractors, volunteers and Board members

14.  Demonstrated organizational and problem-solving skills

15.  Respect for and commitment to promoting a diverse workforce


1.  Ability to sit and type on a keyboard for long periods of time

2.  Ability to view data on a computer screen for long periods of time