Why we're covering the return of WA state tourism

As visitors flock back to Washington, Crosscut is exploring the reasoning and potential impacts of state tourism recovery efforts.

A woman faces away from the camera, suitcases beside her

A visitor carries their luggage around Pike Place Market on Friday, April 29, 2022. (Amanda Snyder/ Crosscut)

A few years ago, I was driving myself and my daughter around town when an ad came on the radio. 

“You only have 18 summers to make the memories your kids will remember for a lifetime,” the ad said.

“Less than that,” I said to myself, thinking of my daughter, who was 3 at the time.

The message still stuck: Don’t waste your summers. Go on vacation with your children and make good memories that last a lifetime. 

Tourism was one of the hardest-hit industries by the COVID-19 pandemic. Washington state lost billions in visitor spending — and the taxes that came with it. 

The pandemic, however, also reminded many of the value of travel; to have experiences that, as the ad said, create lifetime memories. 

So it’s no wonder we see a significant drive in tourism demand. And that’s why my colleagues at Crosscut and I have written stories for “Open for Visitors,” looking at the state’s tourism industry, the cultural and economic impacts of the sector and, of course, efforts to recover from the pandemic. 

Millions are returning to Seattle to board cruise ships, though not at the same level pre-pandemic. 

Others are visiting Seattle’s famous tourist spots, including Pike Place Market, the Fremont Troll and the Space Needle. 

Seattle is working to remain on visitors’ radar by generating additional promotion dollars to stay competitive with Portland and other urban areas in the U.S. 

Meanwhile, a nonprofit launched a comprehensive state tourism strategy this year, one it lacked for many years after legislators closed the state’s tourism office in 2011. 

This strategy includes helping rural areas develop and sustain tourism development and promotion programs. While the pandemic negatively impacted tourism, many discovered new hiking trails and campgrounds in seeking safe alternatives to staying home. 

While the pandemic showed the economic importance of tourism, officials say it’s just as essential to address the other aspects of the industry’s triple bottom line: people, planet and profit. 

Local and state officials now craft tourism strategies to encourage visitors to explore, but to do so in a way that’s respectful to the destination’s visitors and environment.

Communities are also taking an inclusive approach to destination development. For Seattle’s Victor Steinbrueck Park, that meant removing the totem poles that were a popular feature for tourists and replacing them with art by local Indigenous artists. 

Together, these Crosscut stories show the importance and complexity of rebuilding the tourism sector throughout our state. 

And that ad I listened to a few years ago? It was part of a marketing campaign from Idaho’s tourism office. The fact that I remember it shows what a good tourism marketing campaign can do.

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About the Authors & Contributors

Mai Hoang

Mai Hoang

Mai Hoang is the Central/Eastern Washington reporter for Crosscut, where she seeks to provide a broader perspective on what is happening east of the Cascades and the region's relationship with the rest of the state. Find her on Twitter @maiphoang or on Facebook, or you can e-mail her at mai.hoang@crosscut.com.